Location-Based Marketing

Location-based marketing has evolved into one of the most powerful ways to reach people at exactly the right time and in the right place. With consumers relying heavily on smartphones, mobile apps, and wi-fi connections throughout their day, businesses now have the opportunity to deliver personalized messages, special offers, and relevant content based on a user’s location.

For small businesses, retailers, service providers, and national brands, location-based marketing offers a cost-effective way to boost brand awareness, increase foot traffic, and improve conversion rates. But to use it well, you first need to understand the different types of location-based targeting and how each one can support your marketing strategy.

What Is Location-Based Marketing?

Location-based marketing uses real-time geographic data from mobile devices (such as GPS, Bluetooth, wi-fi, and IP addresses) to reach potential customers in a specific location. The goal is to deliver highly relevant messages, search queries, and more at moments when users are most likely to take action, improving the overall user experience and customer engagement.

There are several types of location-based marketing, including geotargeting, geofencing, and local listing optimization. Each offers a slightly different way to engage your target audience, optimize your marketing campaigns, and improve results across your digital marketing efforts.

Geotargeting: Reaching People Based on Their Geographic Area

Geotargeting allows businesses to deliver ads or content based on a user’s geographic location, such as their country, city, or ZIP code. It’s one of the most common—and highly effective—forms of location-based targeting.

Because geotargeting can be paired with demographic and behavioral insights, it enables marketers to send more relevant messages to audiences who already show interest in a specific product or service. This level of personalization helps build trust and encourages potential customers to engage with your brand.

How Geotargeting Works

Every device connected to the internet has an IP address. When someone visits a webpage or uses an app, geotargeting technology identifies their location and delivers content tailored to that geographic area.

You’ll see this on social media, search engines, and retailer websites—where content, recommendations, and offers change based on your current location.

Example of Geotargeting

A travel company may promote different vacation packages depending on the region a visitor is browsing from. Or a local retailer might use geotargeting to show nearby store locations and in-stock products.

Geofencing: Creating Virtual Boundaries for Real-Time Engagement

Geofencing is a more precise form of location-based marketing that uses GPS, mobile devices, or RFID technology to create a virtual perimeter around a specific location. When a user with an opted-in mobile device enters or exits that boundary, they can receive relevant messages such as coupons, alerts, or push notifications.

Geofencing is ideal for businesses that want to influence real-world behavior near a physical location, including retail stores, restaurants, and events.

How Geofencing Works

When a user crosses into a geofenced area—such as a nearby store, competitor’s location, or event space—the device triggers an automated message or targeted ad. The user must have location services and notifications enabled, which helps address privacy concerns and ensures proper opt-in compliance, including GDPR considerations.

Example of Geofencing

A retail store might send a special offer to people walking near their storefront, while a car dealership might use geo-conquesting to target users who recently visited a competitor’s location with a compelling offer.

Local Listing Optimization: Make Your Business Easy to Find

When it comes to location-based marketing, local listing optimization is one of the most essential (and often overlooked) ways to increase visibility and drive foot traffic. Whether you run a retail store, restaurant, or service-based business, ensuring your business appears accurately in online directories helps potential customers find you right when they need you.

Local listings appear in places like your Google Business Profile (formerly Google My Business), Google Maps, Apple Maps, Yelp, and other search platforms. These listings are tied to your geographic location and play a key role in your SEO, search engine rankings, and overall online presence.

Why Local Listing Optimization Matters

  • Boost visibility in local search results: When someone searches for a business “near me,” well-optimized listings help you show up higher in the map pack or search engine results page (SERP).
  • Increase trust with accurate info: Inconsistent listings across directories can confuse customers and hurt your credibility. Optimized listings include up-to-date details like hours, contact info, services, and customer reviews.
  • Drive foot traffic and calls: Accurate listings with strong reviews and clear CTAs (like “Call Now” or “Get Directions”) improve the customer journey and drive real-world visits.
  • Improve conversion rates: Customers who find your business in local search results are often ready to take action—like making a call, booking an appointment, or visiting in person.

Key Elements of an Optimized Local Listing

  • Business Name, Address & Phone (NAP) consistency across platforms
  • Accurate business category selection
  • Compelling business description with relevant keywords
  • High-quality photos of your storefront, team, or products
  • Recent customer reviews and timely responses
  • Updated hours of operation, holiday schedules, and service areas
  • Strategic use of CTAs like “Book Online,” “Call,” or “Get Directions”
  • Integration with Google Analytics and UTM tags for performance tracking

Example of Impact

Imagine a user searching “coffee shop near me” on their smartphone. If your Google Business Profile is fully optimized with location info, images, and recent reviews, it’s far more likely to appear in the local map results than a competitor with missing or outdated info.

Benefits of Location-Based Marketing

When implemented with a thoughtful marketing strategy, location-based mobile marketing can significantly improve marketing performance:

  • Higher conversion rates thanks to relevant, real-time messages
  • Increased foot traffic by reaching users near your physical location
  • Improved customer engagement through personalized messaging
  • Better user experience with tailored content based on a user’s location
  • More efficient ad spend by reaching the right customers at the right time
  • Stronger brand awareness through consistent, meaningful touchpoints

From targeted ads to coupon delivery and proximity marketing, these tools allow marketers to optimize campaigns and maximize ROI.

Privacy Considerations Matter

Location data is powerful, but must be handled responsibly. Customers should always opt-in, understand how their data is being used, and be able to turn off notifications at any time. When used transparently and ethically, location-based mobile marketing enhances—not disrupts—the customer experience.

Start Your Next Strategic Marketing Campaign with MAKE

Location-based marketing can unlock incredible opportunities to reach your audience with timely, relevant messages—but only when executed with the right strategy and tools. At MAKE Digital Group, we help you determine which location-based tactics fit your goals, optimize your ad spend, and create meaningful customer experiences.

Ready to elevate your marketing efforts and reach the right customers at exactly the right time? 

Let’s talk about how MAKE can build a location-based marketing strategy that drives real results.

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